Terms & Conditions

1. When You Place an Order

We accept your order once full payment has been received. After successful payment, you’ll receive a confirmation email, confirming that your order is officially accepted and a contract has been made between you and Leather Clan.

2. If We Need to Decline an Order

Although rare, we may need to cancel an order if:

  • The item is out of stock

  • We’re unable to ship to your location (currently, we ship only within the United States, with plans to expand to the UK, Canada, Australia, and Europe)

  • A product was listed at an incorrect price

If this happens, we’ll email you immediately and refund your payment within 30 days. We cannot offer additional compensation, but we will always act quickly and transparently.

3. Pricing

  • All prices are displayed in USD, unless otherwise specified.

  • Shipping fees may vary depending on your country or chosen delivery method.

  • If you pay in another currency, the final amount may differ slightly due to exchange rates.

4. Shipping & Delivery

We offer two delivery modes:

  • Standard Shipping (Free): 15–20 business days

  • Express Shipping ($20): 10–13 business days

Processing & Stitching:

  • Processing time: 4–5 business days after payment confirmation

  • Stitching & preparation: 6–7 business days

  • Products are made-to-order to ensure exact sizing, quality, and craftsmanship

Note: Delivery timelines may vary due to customs, courier delays, or unforeseen circumstances.

5. Returns & Exchanges

  • Returns are allowed within 30 days for non-sale, non-custom items

  • Custom Orders and sale items (e.g., Black Friday, Cyber Monday, JoJo Sale) are not eligible for return

  • Return address:
    41366 Northwind DR, Canton, MI 48188-3117, USA

  • For support: info@leatherclan.com | +1 307-381-5236

  • Refunds are processed within 15 business days

  • Cancellation of an order must be requested within 2 days

6. Payment Options

We accept a wide variety of secure and trusted payment methods, ensuring safe international transactions:

  • PayPal

  • Stripe (Credit/Debit Cards)

  • Google Pay (G Pay)

  • Shop Pay

  • Wise (ideal for international customers)

All payments are SSL-encrypted and secure. We do not accept personal checks.

7. Events Beyond Our Control

We are not responsible for delays caused by:

  • Strikes or labor disputes

  • Natural disasters

  • Customs delays or inspections

  • Factory or transport issues

  • Technical problems

We will always keep you updated in case of unforeseen delays.

8. Pricing Errors

If a pricing mistake occurs:

  • If the correct price is lower, you’ll be charged the lower price

  • If the correct price is higher, we’ll contact you to confirm or cancel

  • We are not required to honor obvious pricing errors (e.g., $150 jacket shown as $15)

9. User Accounts

If you create an account, please keep your login details secure. Customers under 18 must order with parental consent.

10. Full Agreement

These terms, along with our Privacy Policy, Product Information, and the Shipping & Return Policies, make up our complete agreement.

No verbal or written comments from staff can alter these terms unless officially added to our website.