Terms & Conditions

When You Place an Order With Us

We accept your order once full payment has been received. After your payment is successful, you’ll get a confirmation email—this means your order is officially accepted and we’ve entered into a contract with you.

If We Ever Need to Decline an Order

Although rare, we may need to cancel an order if:

  • The item is out of stock

  • We’re unable to ship to your location

  • A product was listed at an incorrect price

If this happens, we’ll email you immediately and refund your payment within 30 days. We can’t offer additional compensation, but we’ll always be honest and quick to resolve the issue.

Pricing

  • All prices are displayed in USD, unless otherwise shown for your region.

  • Shipping fees may vary depending on your country.

  • If you pay in another currency, the final amount may differ slightly due to exchange rates.


Changing Your Mind (Cancellation Policy)

  • You can cancel your order within 7 working days of placing it—no explanation needed.

  • Just contact us in writing (email is fine).

  • If the order has already shipped, do not open it; simply return it to us at your own cost.

  • Custom-made or personalized items can only be returned if there’s a defect or mistake on our end.

  • Refunds are processed within 30 days once the cancellation is confirmed or the returned item is received.

  • If an item is damaged, used, or returned improperly, we may deduct restoration costs.

Delivery Details (Updated for Multi-Country Shipping)

We now ship to multiple regions including:

  • USA

  • UK

  • Canada

  • Australia

  • All European Countries

Please make sure your shipping address is correct at checkout.

  • Orders typically ship within a few days and normally arrive within 30 days, depending on your country.

  • Once your order is delivered, responsibility for the item transfers to you.

Fraud Prevention

To keep our store secure:

  • We may use your information for anti-fraud checks.

  • We may share limited, necessary data with trusted verification partners.

  • These checks are secure and follow data protection laws.

We’ll never check your credit score or store your card details.

How to Contact Us

For any questions, updates, or support, email us at infoleatherclan@gmail.com. We aim to reply as quickly as possible. Important updates may also be posted on our website.

Events Beyond Our Control

We aren’t responsible for delays caused by things like:

  • Strikes

  • Natural disasters

  • Customs delays

  • Factory or transport issues

  • Technical problems

We’ll always do our best to keep you updated.

Payment Options

We accept:

  • PayPal

  • Visa

  • MasterCard

  • American Express

All payments are processed through secure SSL-encrypted checkout. We do not accept personal checks.

Changing or Cancelling an Order

If you change your mind within 2 days, contact us immediately.
 If the order has already shipped or reached customs, we can’t stop it—but you can return it once it arrives.

Pricing Errors

If a pricing mistake occurs:

  • If the correct price is lower, you’ll be charged the lower price.

  • If the correct price is higher, we’ll contact you before shipping to confirm or cancel.

  • We are not required to honor obvious pricing errors (e.g., $150 jacket showing as $15).

User Accounts

If you create an account, please keep your login details secure. Customers under 18 must order with parental consent.

Full Agreement

These terms, along with our privacy policy and product information, make up our complete agreement. No verbal or written comments from staff can change these terms unless officially added to our website.

If you need a simpler or more detailed breakdown, just let us know—we’re always here to help.