The Hagen Backpack

DO NOT

• Do not bleach, wash, or tumble dry.

• Avoid exposure to direct heat sources or excess moisture.

• Do not store in plastic or vinyl bags.

• Do not leave in direct sunlight for extended periods.

• Avoid improper folding or heavy pressure on the leather.

ALWAYS

• Opt for soft dry clean only when required.

• Follow our recommended DIY leather care instructions.

• Store in a breathable cloth or dust bag.

• Use padded or wooden hangers to maintain shape.

• For deep cleaning or restoration, consult a leather care specialist.

We currently ship within the United States, with plans to expand to the UK, Canada, Australia, and Europe.

• Standard Shipping (Free): 15–20 business days

• Express Shipping ($20): 10–13 business days

• Orders are shipped via DHL, FedEx, or UPS

• PO Boxes, APO, and FPO addresses are not eligible

All orders are made-to-order, stitched to your exact size for quality and customer satisfaction.

You may return or exchange non-sale, non-custom items within 30 days if unused and in original condition.

• Return shipping is the customer’s responsibility unless the item is defective or incorrect.

• Custom orders and sale items (e.g., Black Friday, Cyber Monday, JoJo Sale) are non-returnable.

• Report damaged or incorrect items within 48 hours of delivery.

For support: info@leatherclan.com | +1 307-381-5236
Return address: 41366 Northwind DR, Canton, MI 48188-3117, USA